Terms & Conditions
Effective Date: 01/08/2025
Business Name: BodyPrintPilates
Website: www.bodyprintpilates.com
Welcome to BodyPrintPilates! These Terms and Conditions ("Terms") govern your participation in our Pilates services. By booking, attending, or using any of our sessions (in-person or online), you agree to comply with the following Terms. Please read them carefully.
1. Services Provided
BodyPrintPilates offers professional Pilates instruction and related services, including but not limited to:
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1-to-1 Mat Pilates sessions
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1-to-1 Reformer Pilates sessions
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In-person group classes
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Online Zoom classes
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Workshops, assessments, and consultations
2. Eligibility
To participate in our services, you must:
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Be at least 16 years old (or have parental/guardian consent if under 16)
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Provide accurate and current health and medical information
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Complete any required consent or intake forms before starting sessions
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Acknowledge that you are physically able to participate in low-impact exercise
3. Health Disclaimer
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You acknowledge that all physical activity, including Pilates, carries inherent risks (e.g. injury, strain, or illness).
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You agree that you have consulted with your GP or qualified health provider before starting any exercise program, particularly if you have pre-existing health conditions, are pregnant, or have recently recovered from injury.
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BodyPrintPilates is not liable for any health complications resulting from undisclosed conditions or misuse of instructions.
4. Payments and Cancellation Policies
4.1 Payments:
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All sessions and packages must be paid for in advance.
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Accepted payment methods: card, bank transfer, and booking system.
4.2 Cancellations and Rescheduling:
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A minimum of 24 hours' notice is required to cancel or reschedule a session.
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Cancellations made within 24 hours of the scheduled time will incur a full charge.
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Rescheduling is subject to instructor availability.
4.3 Refunds:
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Refunds are available for unused sessions only if requested within 3 months of purchase.
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No refunds will be issued for completed sessions or partially used packages.
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Refunds are not available for missed online classes unless due to a technical failure on our end.
5. Code of Conduct
All clients are expected to:
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Treat instructors and fellow participants with courtesy and respect
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Arrive on time for sessions (in-person or online)
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Use equipment safely and follow instructions
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Maintain a distraction-free environment for online classes
Inappropriate, disruptive, or unsafe behaviour may result in immediate suspension or termination of services without refund.
6. Liability Waiver
By participating in BodyPrintPilates services, you voluntarily release BodyPrintPilates, its instructors, and affiliates from any liability for injury, damage, or loss that may arise during or after participation — except in cases of gross negligence or intentional misconduct.
7. Confidentiality
Your health, personal, and contact information will be treated in accordance with privacy regulations and will not be shared with third parties without your explicit consent. For more details, see our Privacy Policy.
8. Intellectual Property
All content provided by BodyPrintPilates — including class recordings, programs, videos, documents, and teaching materials — remains the intellectual property of BodyPrintPilates. You may not record, copy, distribute, or use these materials without prior written consent.
9. Termination of Services
BodyPrintPilates reserves the right to suspend or terminate your access to services if:
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You breach these Terms
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You behave in a manner that endangers others or disrupts sessions
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You fail to follow safety guidance
No refunds will be issued for services terminated due to misconduct or policy violations.
10. Changes to Terms
BodyPrintPilates reserves the right to modify these Terms at any time. You will be notified of significant changes, and continued participation in services will be considered acceptance of the updated Terms.
11. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact:
BodyPrintPilates
Email: info@bodyprintpilates.com
Website: www.bodyprintpilates.com
By enrolling in any BodyPrintPilates session, class, or service, you confirm that you have read, understood, and agreed to these Terms and Conditions.